For internal teams managing complicated websites, it can feel that pressure is coming from all directions. It can be hard to stop and remember the people on the other side, the people that have to use the online experience that we are crafting.
Years of experience hosting kickoffs has taught me a lot of valuable things, but these lessons were not learned without some bumps and hiccups along the way. I have comprised my own list of dos and don'ts for running successful kickoff meetings.
